Fundementals Of Business Process Management Summary
Introcuction to the summary
1.
CHAPTER 1. Introduction to Business Process Management
1.1.
Processes Everywhere
1.2.
Ingredients of a Business Process
1.3.
Origins and History of BPM
1.4.
The BPM Life-cycle
2.
CHAPTER 2. Process Identification
2.1.
Focusing on Key Processes
2.2.
Designing a Process Architecture
3.
CHAPTER 3. Essential Process Modeling
3.1.
First Steps with BPMN
3.2.
Branching and Merging
3.3.
Information Artifacts
3.4.
Resources
4.
CHAPTER 4. NVT
5.
CHAPTER 5. Process Discovery
5.1.
The Setting Of Process Discovery
5.2.
Discovery Methods
5.3.
Process Modeling Method
5.4.
Process Model Quality Assurance
6.
CHAPTER 6. Qualitative Process Analysis
6.1.
Value-Added Analysis
6.2.
Root Cause Analysis
6.3.
Issue Documentation and Impact Assessment
7.
CHAPTER 7. NVT
8.
CHAPTER 8. Process Redesign
8.1.
The essence of Process Redesign
8.2.
Heuristic Process Redesign
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Fundementals Of Business Process Management Summary
CHAPTER 4. NVT